Reference

Our Terms, Your Rights at rajdhaninight

This page sets out the legal basis on which rajdhaninight operates and the rights you hold as an account holder.

Jurisdiction-aware termsAccount holder rightsData & privacy policyDispute resolution pathPolicy contact details
rajdhaninight Our Terms, Your Rights at rajdhaninight
LEGAL CONTACT PATHS

Reach Us on a Legal or Policy Matter

If you have a question about how these terms apply to your account, or you need to exercise a right under our data policy, our compliance and support teams are reachable through…

Email — Legal Queries Send your legal or policy question to our compliance address. Include your registered account email so we can locate your record and respond with account-specific details within 48 hours.
Live Chat — Policy Clarifications Use the in-platform live chat during support hours for quick clarifications on how a specific term applies to your account. Agents can escalate to the compliance team if your question needs a formal written response.
Account Dashboard — Policy Hub Your account dashboard holds a direct link to each active policy document, past version archives, and a self-service form to submit a data access or deletion request without needing to contact support first.
HOW WE HANDLE POLICY

Data, Security and Account Practices We Follow

From the moment you open an account, we apply specific technical and procedural controls to protect the information you share with us.

Data Collection

We collect only the data required to operate your account and process transactions via UPI, Paytm or PhonePe. No data is sold to third parties. Collection scope is listed in the full privacy policy document available on your dashboard.

Cookie Practice

Cookies on rajdhaninight are limited to session management, fraud detection and performance analytics. You can adjust non-essential cookie categories from the cookie preference panel accessible on every page footer.

Account Security Controls

We enforce two-step verification at login and flag unusual access patterns for manual review. If a login attempt originates from an unrecognised device or location, we send an alert to your registered email address immediately.

Data Retention Periods

Account data is retained for the period required by applicable financial record-keeping rules in your jurisdiction. After account closure, transactional records are held for the legally mandated minimum, then deleted on a fixed schedule.

Your Right to Request Changes

You may request correction, export or deletion of your personal data at any time through the self-service form in your account dashboard or by emailing our compliance address. We process confirmed requests within 30 days.

Dispute and Escalation Path

If you disagree with a decision we have made about your account or data, you may raise a formal dispute through live chat or email. Unresolved disputes may be escalated to the relevant authority in your jurisdiction where local law provides that right.

Frequently Asked Legal Questions

The questions below cover the legal topics we hear about most often — your data rights, how our terms apply, how to contact us on a formal matter and what happens when policies change. If your question is not covered here, reach out via live chat or our compliance email.

These terms apply where local law permits. Access to and eligibility for an account on rajdhaninight depends on the law in your specific location within India. Check your local regulations before opening an account.

We notify you by email or in-app message before any material change to our terms takes effect. You have 14 days to review the updated terms; continued platform use after that window is treated as acceptance of the revised policy.

We collect data necessary to operate your account and process payments via UPI, Paytm or PhonePe. The full list of data categories, legal bases for collection and third-party processors is published in the privacy policy document on your account dashboard.

Yes. Use the self-service form in your account dashboard or email our compliance team directly. We process verified requests within 30 days and confirm completion in writing to your registered email address.

Transactional and identity records are kept for the minimum period required by applicable financial regulations in your jurisdiction. After that mandatory window closes, data is deleted on a scheduled cycle and you receive a confirmation notice.

Raise a formal dispute through live chat or our compliance email. Our team reviews each case and responds within 48 hours. If the matter remains unresolved, you may escalate to the relevant authority where your local law provides that right.

Payment transactions via UPI, Paytm or PhonePe are governed jointly by our terms and the respective provider's transaction terms. In any conflict, the payment provider's terms take precedence for the transaction itself; our terms apply to account conduct.